(813) 972-0404 | 2832 East Bearss Ave. Tampa FL

POLICIES

Hair Services

If you are not fully satisfied with your hair service, balance salon spa must be notified within the first 24-48 hours of the services.

 

Punctuality

We respectfully request that you arrive 15 minutes prior to your scheduled appointment time. When booking services at balance salon spa, your appointment is scheduled with a member of our team, whose time is allocated exclusively for your scheduled appointment. *If you are late for a scheduled appointment, it can cause a domino effect for our guests. Therefore, our company policy offers you two options:

 

  • You may opt to shorten your salon spa services
  • You may prefer to reschedule your appointment at a more convenient time, however, a possible cancellation charge may be incurred

 

Appointment Cancellations

We understand that occasionally you may have to cancel an appointment with us. However, we do ask that you give us a courtesy call/text or email. You will be emailed, called or texted the day or 2 days prior, to confirm your appointment. As a courtesy to our guests and team, it is company policy for all guests to give 24 hours notice of cancellation. Failure to do so, may result in a possible charge of your scheduled services or a credit card will be required at the time of booking to secure all future appointments.

 

Product Returns

All salon spa product returns must be within 30 days of product purchase (no exceptions) with the receipt from balance salon spa. We do not accept product returns from other salon spas.

 

Thank you for respecting our Guests and Stylists time. We appreciate your business and strive to maintain a professional and relaxing atmosphere.

2017 © balance salon spa | All Rights Reserved

(813) 972-0404

2832 East Bearss Ave. Tampa FL